Specialist information for UK homeowners with adverse credit

Specific situation · Missed payments

Remortgaging with one missed payment on your credit file

A single missed payment is often not the deciding factor on a remortgage, but lenders will still see it.

In short

  • One marker stays on your file for 6 years from when it was recorded, but its weight usually fades long before then.
  • Lenders look at the context: the account, the date, how fast you caught up and your record since.
  • An accurate marker will usually stay, but a wrong one can be corrected.
  • A short, factual explanation ready at the start helps an adviser present your case.
  • Updated
  • General information, not advice

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Your home may be repossessed if you do not keep up repayments on your mortgage.

What usually matters is which account it was on, how long ago it happened, how quickly you caught up and whether your record has been clean since. A late card payment from two years ago, followed by on-time payments, often reads as an isolated slip. The same marker from last month can prompt more questions.

This page looks at what one marker actually shows, how it ages, whether it is worth challenging and how to explain it. If the payment you missed was on your mortgage, see one missed mortgage payment instead, because lenders tend to treat that differently.

On this page

This page covers

Credit issue
Missed paymentsUsually stays on your credit file for 6 years from the date recorded.
How many
One issueA single, explained issue is often easier to place than several.

Read the main guide: Remortgaging with missed payments

In short

  • One marker stays on your file for 6 years from when it was recorded, but its weight usually fades long before then.
  • Lenders look at the context: the account, the date, how fast you caught up and your record since.
  • An accurate marker will usually stay, but a wrong one can be corrected.
  • A short, factual explanation ready at the start helps an adviser present your case.

What does a single missed payment look like to a lender?

Your credit file holds a month-by-month payment history for each account. One missed payment appears as a single month marked as a payment behind, usually sitting between long runs of months marked up to date. The account stays open, there is no default and nothing is registered with a court. To a lender reading the report, it is a blip in an otherwise steady line.

That picture changes as time passes. The marker itself stays for the full 6 years, but each clean month added after it makes it look more like a one-off. The table gives a rough idea of how that can play out.

How one missed payment may be viewed as it ages
Time since the missed paymentWhat a lender seesHow it may be viewed
Under 6 monthsThe marker, with only a few clean months after itRecent, so a lender may ask why it happened and look harder at your budget
6 to 12 monthsThe marker, then a growing run of on-time paymentsOften easier to present as a one-off, especially with a clear reason
1 to 3 yearsAn older marker with a clean record sinceOften given less weight, depending on the rest of your file
3 to 6 yearsA marker that is close to dropping offMay concern few lenders if everything since has been clean
Over 6 yearsNothing, as the marker has dropped offNo longer part of your credit file

For illustration only. The time bands are examples, not lender rules. Each lender applies its own scoring and criteria.

Is it worth challenging a single late payment marker?

It depends on whether the marker is accurate. Credit files are meant to be a true record, so a correct marker will normally stay. A wrong one should not, and one marker is worth checking carefully because it may be the only thing a lender questions.

  1. Get your statutory credit report from each agency and find the marker on each one. It may appear on one report and not the others.
  2. Check the month, the account and the amount against your bank statements.
  3. If the payment was actually made on time, or the provider took it late through its own error, ask the provider to correct what it reported and then check each agency has updated.
  4. If the marker is accurate but there was a clear reason, such as a hospital stay, you could ask the provider whether it will review it. It does not have to agree.
  5. Otherwise, consider adding a short notice of correction to your file explaining what happened.

Our guides on how to correct errors on your credit file and what a notice of correction is go through each step in more detail.

How to explain one missed payment to an adviser

A clear explanation up front usually works better than waiting to be asked. Keep it to a few facts: when it happened, which account it was on, why it happened, what you did about it and what has changed since. For example:

An example explanation

“I missed one credit card payment in March 2025 when I switched banks and the direct debit did not move across. I paid it within two weeks and have paid on time every month since.”

Have the dates to hand and, if you can, a bank statement showing the catch-up payment. Our guide on explaining bad credit to an adviser covers the wider conversation, including other entries on your file.

Could one missed payment change the deal you are offered?

It can, even if it does not stop an application. Some lenders may accept a single older marker without much comment, while others score any recent marker more heavily and point you towards specialist products, which often have higher rates than the high street. Your equity, income and the rest of your credit file usually do more to shape the outcome than one late payment on its own.

If your deal is ending, also compare a product transfer with your current lender. Where you are not borrowing more, FCA rules allow lenders to switch existing customers without a full affordability assessment. For timing questions, see our pages on recent missed payments and missed payments over 2 years ago.

Avoid turning one marker into two

  • Set up a direct debit for at least the minimum payment on every credit account.
  • Hold off on new credit applications, as hard searches are visible to lenders.
  • Keep your mortgage and secured borrowing paid on time above everything else.

What may shape how one missed payment is viewed

With a single marker, lenders are usually trying to judge whether it was a one-off.

What may shape how one missed payment is viewed
FactorWhy it matters
When it happenedA marker from several years ago, followed by a clean record, usually weighs less than one from the last few months.
Which accountA missed phone bill is often viewed differently from a missed loan or card payment. A missed mortgage payment is treated more seriously.
How quickly you caught upPaying within days or weeks is usually seen differently from falling a second or third month behind.
Your record sinceEvery on-time month after the marker adds evidence that it was an isolated slip.
Other entries on your fileOne marker on a clean file reads very differently from one marker alongside defaults or a low credit score.
Recent credit searchesSeveral hard searches around the same time can suggest a need for credit and add to a lender’s questions.
Loan to valueMore equity generally widens the choice of lenders and products.
AffordabilityYour income and committed outgoings, stress-tested at a higher rate, still need to support the new payment.

These are general points, not lender rules. Each lender sets and changes its own criteria.

Information an adviser may ask for

You don’t need all of this to make an enquiry. It helps to know where to find it, because an adviser is likely to ask about most of it.

  • The account the missed payment was on and the month it happened
  • How long it took you to catch up, and the date you did
  • The reason it happened, in a sentence or two
  • Copies of your credit reports from Experian, Equifax and TransUnion
  • Any correspondence if you have challenged or explained the marker
  • Your mortgage balance, deal end date and an estimate of your home’s value
  • Recent payslips or other proof of income

Frequently asked questions

Is one missed payment classed as bad credit?

Technically it is a negative entry, so it counts as adverse credit in the broadest sense. In practice, many lenders see a single late payment followed by a clean record as minor. How much it matters depends on the lender, the account and how recent it is.

Do I need to declare a single missed payment on a remortgage application?

Answer every question on the application honestly. The lender will see your credit file anyway, and a marker that appears without explanation can raise more concern than one you mentioned at the start. An adviser can tell you which questions it is relevant to.

Does a missed payment on an account I have since closed still count?

Yes. Closing or paying off an account does not remove its history. The marker stays for 6 years from when it was recorded, and the account usually shows as closed or settled alongside it.

Will my credit score recover after one missed payment?

The scores shown in credit apps often recover gradually as the marker ages and you keep paying on time. Lenders use their own scoring rather than those app scores, but the same principle usually applies: a single old marker tends to count for less over time.

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Your home may be repossessed if you do not keep up repayments on your mortgage.

Check your remortgage options

Your home may be repossessed if you do not keep up repayments on your mortgage.